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AtraMax Server: FAQ

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Answers to your frequently asked questions!

 
First, we have done our research. In doing so, we have found that not a single company offers anywhere near the value and services the AtraMax server can provide your company. Yes, there are other so called “providers”, but read-on and become enlightened. 5 minutes from now you will say… “that was the best investment of my time I have made in a very long time”.

Q. What is an AtraMax?
A. An extremely protective, compact, fast moving and rarely seen spider with inherently protective instincts.

Q. No, what is AtraMax really? And who is BMI?
A. The AtraMax server is a combination of hardware and software that acts as an intermediary between your network and the internet. It is a compact email and security solution, filled with many other valuable features that you will use every day in your business! The AtraMax server can additionally provide your company peace-of-mind, control of your network and confidence. Customers say they would forget it’s there if it weren’t for the status reports. As for BMI, we are a privately owned company that has been in business for 10 years, providing internet solutions to businesses and homeowners nation-wide.

Q. So why haven’t I heard the names AtraMax server and BMI previously?
A. At BMI we do our research. Quality research takes time. Plenty of short-lived companies rush offers to the market place every day. At BMI, we take the necessary time to perfect and perfect some more.

Q. Your remote server provides what benefit to my business?
A. One prime example is security. You may think you are secure because you have anti-virus software and a firewall. But what about the opportunities that viruses and malicious threats have to attack your business by “inside invasion” such as - the CD your staffer brought to work, web surfing, public instant messaging, network shared files and much more. With AtraMax, you not only have a lock on your office door, you have a lock on ALL the doors and windows in your office. You literally have a bodyguard surveillance system at ALL gateways leading to your computers and the internet. Sort of like a moat around your castle.

Q. How does the AtraMax server provide other forms of protection?
A. The AtraMax server provides secure and encrypted private Instant Messaging which runs only on your network; daily, automatic back ups of your network’s configuration plus optional back up for all your data. And, we remotely monitor your network 24 hours a day. These are just a few examples of how the AtraMax server protects you and your business.

Q. Speaking of configured, do I need a computer geek on hand to get AtraMax up and running?
A. No you do not. AtraMax will be delivered to your business preconfigured to your network.

Q. OK, I’ll bite, but just a little. What happens if during the install or later on I have problems?
A. We offer experienced technical support and 4 (four) ways to reach us - Live Chat, email support, web-self help and yes, you can talk to real people when you call us. Our staff earns reward points for answering the phone. They love it when you call.

Q. Are there any other benefits before I make a decision?
A. Yes, many more. AtraMax includes high performance hardware and a SUSE operating system which we maintain, free tech support and training for your staff, webmail, remote access file sharing, calendars and still more. And by the way, did we tell you that we do all the licensing for you. Think of the time savings that means.

Q. Everything “tech” seems to change once a day. How long before I feel left behind?
A. Never. The ongoing upgrades are part of the AtraMax package and there are no additional or hidden fees.

Q. If AtraMax is really all that you claim it to be, how much space do we need to house the server?
A. The server is quite compact. In fact, it would take up about the same amount of space as a VCR.

Q. What makes you think I can’t build my own AtraMax?
A. Maybe you can. It takes about $50,000 in developmental costs and years of programming expertise. Or you can just acquire one from us in a few minutes with far fewer green-backs.

Q. Can I buy just the software and install it on my own computer?
A. No, the AtraMax Server is a hardware and software combination that is optimized to work in tandem. It’s a team and we can’t break it up.

Q. Does the AtraMax Server have a guarantee?
A. Absolutely! The first 60 days, no questions asked, 100% money back guarantee. After that, it is a monthly subscription program. No contracts. You can cancel your service at any time. The AtraMax hardware comes with a complete 3 year warranty.

Q. Once I order it, when will it arrive?
A. We typically ship within 7 business days of receiving your order. During part of that time, we will consult with you to pre-configure the server to your needs before shipping.

Q. OK, so what are ALL the costs, and I mean all!
A. Please go to the AtraMax pricing link and you will find all the pricing options.

 
 
Still have a question?  Contact us at 800-485-5006
 
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